We typically recommend using the product twice per day for your first couple of weeks, followed by once per day there after. A 50ml container is often considered a standard size container for products of this type, however this is definitely something we will take into consideration. Regarding the bottle size, we are sorry for your dissatisfaction. If you did not receive this email then please accept our sincere apology. However, we do send them via email the day after ordering. ![]() Currently we do not send any excess paperwork, leaflets or programmes with our products in an attempt to reduce our environmental impact. Reply from The Chelsea Laboratory Aug 24, 2023ĭear Jayne, Thank you for your feedback. Best regards, The Chelsea Laboratory Team Once again, we apologize for any inconvenience caused and hope to have the opportunity to provide you with a positive experience in the future. We value your feedback and take your online security seriously. They will be more than happy to assist you and address any specific concerns you may have. If you have any further concerns or questions, we encourage you to reach out to our customer support team. We have strict protocols in place to protect our customers' information, and we continuously update our security systems to stay ahead of potential threats. We can assure you that our website is regularly monitored and maintained to prevent any security breaches or malicious activities. ![]() Different security software solutions may occasionally generate false positives or exhibit varying levels of sensitivity. While we understand your concerns, we believe that the warning message you received may be specific to the device or antivirus software you are using. ![]() We prioritize the security of our customers and their data, and we have implemented robust security measures to ensure a safe browsing environment. As a reputable and established platform, we receive thousands of website visits every day, and we have never encountered such an issue with any other visitor. However, we would like to clarify that the warning message you encountered regarding harmful programs on our website is not a reflection of our usual user experience. Reply from The Chelsea Laboratory Sep 27, 2023ĭear Juliet, We appreciate your interest in The Chelsea Laboratory and we apologize for any inconvenience you may have experienced while visiting our website.
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